Confessions of a compulsive scrobbler

Central to the offering of music community last.fm is the idea of scrobbling. Every track is added to an ongoing listening chart, documenting each track and band the user has played.
Some users have played hundreds of thousands of songs and all of it is neatly displayed on their profiles in the form of bar graphs. [...]

What now for thelondonpaper’s online community?

Tough times for the staff of the trashy afternoon tabloid thelondonpaper. The Murdoch owned freebie is closing after posting a £12 million loss to June 2009. Sixty staff are now out of work, not to mention the hundreds of part-timers they have outside stations, foisting the paper on you.
In an unfortuante sense of timing, the [...]

Ten invisible but wonderful single-job web utilities

One of the marvellous things about the web is that there’s a hidden ecosystem of incredibly helpful, one-trick utilities that are there when you need them.
Until you do need them, they are invisible. When you need them, they are a revelation. Here is my top ten lit of current super-useful utilities.
1, Investigating spam phone [...]

Is the corporate website experience becoming a social experience?

The corporate website experience still doesn’t feel any different to an offline connection with a brand.
It’s the equivalent of a door to door salesman, hyped up on marketing jargon, desperately trying to push you towards a sale. It’s also a solitary experience. If you want an opinion on a product from someone you trust, [...]

The power of online recommendations and reviews

Who influences my buying decisions? I know who doesn’t: the product manufacturers.
When I’m in purchase mode, I look to people who know. And who are unbiased. People I trust (or software I trust, but I’ll get to that later).
This isn’t new of course. Word of mouth has been a key influencer for a long [...]

Spotify, iPhone apps, U2 and the saviour of the music industry

The Spotify hype continues to grow.
There’s talk of an iPhone app which will allow streaming on the go. U2 have released their new album exclusively through Spotify and possibly most significantly, the BBC 6pm news ran a story on how this new service could be the saviour of the music industry.
What is Spotify?
Firstly, a primer: [...]

Keep your London crime map and Nokia music - I’ve got my social action widget

Three new projects from the past few weeks prove once again that it’s not quality or usefulness that gets the hype, it’s the sexiness of the brand.
Nokia’s Come With Music proposition was hailed as a breakthrough in downloadable music purely for the fact that your files wouldn’t self destruct after 12 months of use. Don’t [...]

Ryanair hates deep linking and scraping

Low cost Irish airline Ryanair has never been afraid of courting controversy and messing with perceived wisdom. Chief Executive Michael O’Leary is one of the most outspoken people in his industry so it should have come as no surprise that Ryanair has decided to own its own little corner of the internet and not [...]

Family Guy podcast: crapping on your own great product

Fans of the grubby, puerile and absolutely hilarious Family Guy are predominantly young and wired - the perfect audience to connect with through the internet. You’d think.
But Fox have messed up with their promotion of Family Guy through the UK version of iTunes with their low-value collection of podcasts.
Here’s a comment from one not-so-happy-anymore fan:
“Seriously, [...]